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Strategic Intent

Barwon Water will provide quality water and sewerage services through high performance and in an environmentally responsible manner.

In 2008, Barwon Water developed a Strategic Intent, its blueprint for the future.

The plan is a rolling 5-year plan that encompasses a promise to stakeholders, strategic directions and objectives for the business and actions for employees.

The Strategic Intent forms a framework for Barwon Water to become a high performance organisation.

It outlines an intention to build on partnerships with the community and plans to provide environmental leadership to ensure a sustainable future for the region. 

Strategic Intent 2012–2013 Summary version

PDF 4.9 MB

 

Delivering the service

Provide reliable, high quality and affordable services to our customers.

  • Efficient and reliable services
  • Affordable pricing
  • Water quality and environmental compliance
  • Quality customer service

 

Securing the future

Provide sustainable, secure water and sewerage services through responsible investment and innovation.

  • Water supply, recycled water and sewerage investments
  • Investment in smart technology
  • Integrated water cycle management

 

Building a high performance organisation

Drive performance through productivity, organisational alignment and health and safety.

  • Health safety and environment (HSE) performance
  • Employee performance
  • Risk management

 

Maximising financial performance

Ensure financial sustainability through efficient and prudent financial management.

  • Financial sustainability
  • Debt and treasury management

 

Engaging customers, stakeholders and community

Build support through consultation, communication and education.

  • Customer, stakeholder and community engagement

Page last updated Wednesday 13 February 2013

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