Your bill (business customers)
Most businesses are billed quarterly. Some larger businesses are billed monthly.
Trade waste customers receive their trade waste tariff on a separate annual bill.
Understanding your bill
Your business bill contains separate charges for:
- water volume
- water service
- sewage volume
- sewerage service
Other charges may apply, such as a trade waste tariff or fire service fee.
More information about fees and charges
Paying your bill
We offer a wide range of payment options. You can pay your bill online, over the phone or in person at any post office.
We’ve partnered with Australia Post so you can receive and pay your bills through the MyPost Digital Mailbox Service.
You can set up a direct debit arrangement to pay your bill in full on the due date, or in convenient instalments.
More information on bill payment options
Online bills
You can register to receive your bills via email and/or to view current and past bills online.
Log in to view your bill online
Payment assistance
If you are having difficulty paying your bill we offer a range of assistance options.
Update your details
Help us keep your customer details correct and up-to-date.