Business customers » Your bill

Your bill (business customers)

Most businesses are billed quarterly. Some larger businesses are billed monthly.

Trade waste customers receive their trade waste tariff on a separate annual bill.



Understanding your bill

Your business bill contains separate charges for:

  • water volume
  • water service
  • sewage volume
  • sewerage service

Other charges may apply, such as a trade waste tariff or fire service fee.

 More information about fees and charges



Paying your bill

You can pay your bill in a number of ways:

  • Direct Debit from your bank account
  • online with POSTbillpay
  • over the phone with a credit card
  • by mail, with a cheque
  • in person at one of our customer service centres
  • in person at a post office 

  More information on bill payment options

  Pay your bill online



Online bills

You can register to receive your bills via email and/or to view current and past bills online.

  Log in to view your bill online

  Register for online bills



Payment assistance

If you are having difficulty paying your bill we offer a range of assistance options.

  Payment assistance



Update your details

Help us keep your customer details correct and up-to-date.

  Update your details