Business customers » Property connections

Property connections

This page provides information on connecting to the Barwon Water’s water, recycled water and sewerage infrastructure. 

Intended audience

This page is aimed at anyone wanting to connect to our water, recycled water or sewerage networks or who are wanting to make modifications to existing connections.

Typically, this includes

  • plumbers
  • builders and project managers
  • surveyors
  • engineering contractors.

 

Not what you’re looking for?

If you are looking at subdividing or developing land, please go to the Land Development section.

  Land Development

 

What do I need to do?

The steps involved in connecting or making modifications to the water, recycled water and sewerage networks include:

Step 1: Get the right information
Step 2: Make an application
Step 3: Review the application
Step 4: Make payment 
Step 5: Notify Barwon Water to fit meters
Step 6: Submit a drainage plan
See also: technical information for plumbers

 


 

Step 1: Get the right information

Your builder, plumber or project manager will be responsible for ensuring they have all the right information prior to undertaking work.

Before connecting to our water, sewerage or recycled water networks, you need to be aware of where infrastructure is located within and around your property and what ability you have to connect.

 

Property plans: Property search tool

The property search tool is an application for registered plumbers, surveyors, builders and consulting engineers to search for and print property plans and check the status of connections and subdivision works.

Plumbers: search for and print property plans and drainage notes.

Surveyors: search for and print property plans, check the status of subdivision works.

Builders: search for and print property plans.

Engineering consultants: search for and print property plans, check the status of connections.

Launch property search tool

  

Planning to build near Barwon Water assets

Any construction within one metre of a Barwon Water asset (eg: pipeline) or in a Barwon Water easement is defined as a build over.

To build near our assets, you must first obtain build over consent.

Build Over Consent guidelines (PDF 1.4MB)
Build over a Barwon Water pipeline or easement application form (PDF 47 KB)

 

Pressure and flow request

If you need to check the pressure delivered to a property (e.g. for a fire service), complete the following request form.

Developers who require specific water requirements will also need to apply.

Fire service pressure and flow data request form (PDF 24 KB)

 

Connecting in an unserviced area

If you would like to connect in an area not currently serviced by Barwon Water, contact us to find out more about servicing options. We recommended you ask your plumber, builder or project manager to assess servicing options prior to applying.

You might be able to connect via a new private connection, or a private connection owned by another party. You would need to obtain consent from the other owners and enter into a supply by agreement.

Water supply by agreement application form (PDF 135 KB)

 

Submeters

A submeter is a meter that is installed in a multi-unit development (eg: units, townhouses, apartment complexes, commercial buildings). A submeter allows multi-unit property owners to measure individual water use.

We recommended you have your plumber assess options prior to making an application.

You need to apply to Barwon Water to have submeters installed.

Application to fit meters (PDF 48 KB)

  

Alterations and repairs

Consent must be obtained from Barwon water prior to performing any below-ground work.

Alterations and repairs: customer guide (PDF 29 KB)

 


 

Step 2: Make an application

If you have been advised by your builder, plumber or project manager that assets are available, you can make an application to connect.

How to complete an online application to connect (PDF 224 KB)
External link SmartForm: Application for water and sewer connection

 

If you require multiple connections, check you have applied for Service Requirements and Costing and paid relevant fees.

External link SmartForm: Application for service requirements and costings

 


 

Step 3: Review the application

Once an application has been submitted Barwon Water will review your application. We may contact you for further information.

 


 

Step 4: Make payment

Payment is usually made online as part of the application to connect.

Further costs may be charged if additional work is required (e.g. asset protection for a build over or a supply by agreement).

 


 

Step 5: Notify Barwon Water to fit meters

As part of the plumbing works at a property, your plumber will make provision for a water meter (and a recycled water meter, in dual pipe subdivisions).

Your plumber will then contact us to organise to fit meter(s).

 


 

Step 6: Submit a drainage plan

When work is complete, a drainage plan is to be submitted to us. A drainage plan shows the basic layout of a property and the location of sewerage pipes and the connection to the sewerage system.

Barwon Water is the custodian of all drainage plans in our region. If works are required in the future, these plans may be required.

New sewer / water connection point details (PDF 55 KB)
Example drainage plan and notes (PDF 681 KB)

 


 

 

Technical information for plumbers

In most cases, plumbers connect properties to our water, recycled water and sewerage networks.

The following documents provide technical information for plumbers. This need to ensure they meet plumbing industry requirements for connecting to the Barwon Water network.

 

Property connections

Tapping requirements (PDF 414 KB)
Diagram of a typical domestic tapping (PDF 252 KB)
Notice to fit water meters to newly constructed mains (PDF 113 KB)
Procedure for tappings on cracked asbestos pipes (PDF 215 KB)
Recycled water: conditions of connection (PDF 30 KB)

 

Recycled water

Class A Recycled water: information for plumbers

 

Works on or near Barwon Water assets

New requirement from 16 May 2017

From 16 May 2017, contractors need to apply for consent to undertake work on or near Barwon Water assets (water / recycled water / sewer pipelines, pumping stations, etc.) Consent is required for all work:

  • involving live assets
  • when working in close proximity to major infrastructure
  • when lifting a manhole cover.

The Works on or near Barwon Water assets application form replaces the superceded Contractor Confined Space Application form. 

Works on or near Barwon Water assets: customer guide (PDF 59 KB)
Works on or near Barwon Water assets: application form (PDF 180 KB)

 

Fire services

Fire service pressure and flow data request form (PDF 24 KB)

 

Backflow

Application / agreement for backflow prevention device installation (PDF 102 KB)
Backflow Prevention Containment Policy (PDF 91 KB)

 

Metered hydrants

Portable metered hydrant: application to hire (PDF 44 KB)
Portable metered hydrant: terms and conditions for hire and use (PDF 45 KB)