Class C recycled water for business customers

More than 30 commercial and industrial customers are currently connected to a Class C recycled water supply.

Class C recycled water is currently used for:

  • growing flowers, turf and crops in Torquay
  • irrigating vineyards in on the Bellarine Peninsula
  • watering golf courses in Winchelsea, Bannockburn and the Surf Coast
  • watering sporting ovals, parks and common areas along the Surf Coast
  • dust suppression during construction and road works, and more.


A number of wineries on the Bellarine Peninsula depend on Class C recycled water.

We are committed to increased use of recycled water, and research and development into recycled water treatment and use.

Recycled water is made available to local customers by a network of dedicated pipes, and can also be transported in approved tankers.

Not what you're looking for?

The information on this page is intended for business (agricultural, industrial, commercial) customers interesting in accessing Class C recycled water.

If you are connected to Class A recycled water (Armstrong Creek, Torquay North), please refer to the Class A residential section. If you are a plumber connecting Class A recycled water to homes in new developments, refer to the information for plumbers.

  Class A recycled water for residential customers

  Class A recycled water: information for plumbers

  Learning centre: general information on recycled water


Access to Class C recycled water

All of our water reclamation facilities produce class C (or better) recycled water.

For suitable businesses, recycled water offers significant benefits. Recycled water is always in supply, not subject to water restrictions, and cheaper than drinking water.

A permanent recycled water connection involves significant preparation, infrastructure works and costs. Customers are responsible for determining if recycled water is a suitable and viable option for their business. We can provide details on the quality and availability of recycled water.

Recycled water is also available to cart from standpipes for short term or low volume uses.

If you are enquiring about Class C recycled water use for your business, refer to the information pack and application form, below. All applications must be in writing. 

  Class C recycled water information pack and application form  (PDF 1.3 MB, 12 pages)



Access to Class A recycled water
(Armstrong Creek and Torquay North)

Businesses in Armstrong Creek and Torquay North will be connected to Class A recycled water. All new properties are required to connect.

Class A recycled water is supplied by a dedicated ‘purple pipe’ system. Each connected property has separate pipelines, meters and taps for the Class A recycled water and drinking water supplies.

Class A recycled is available for toilet flushing, garden watering and more. An Environmntal Improvement Plan may be required for intended uses other than standard residential uses.

  Class A recycled water



Frequently asked questions (FAQs)

What is Class C recycled water?
What are the main benefits of recycled water?
What can I use Class C recycled water for?
What is Class C recycled water not suitable for?
Do water restrictions apply to recycled water?
How is Class C recycled water supplied to businesses?
How is Class C recycled water regulated?


What is Class C recycled water?

Recycled water is a renewable resource, produced by the treatment of wastewater (sewage).

Class C recycled water is produced by all our water reclamation plants.


What are the main benefits of recycled water?

Recycled water is a renewable resource, not dependent on rainfall. It is always in supply, regardless of climate or population factors.

When used for irrigation, the nutrients in recycled water may reduce the need for fertiliser.

Recycled water is not subject to water restrictions, and is cheaper that drinking (potable) water.


What can I use Class C recycled water for?

Based on EPA guidelines, class C recycled water is suitable for a range of purposes, including

  • irrigating turf, flower and tree lots
  • irrigating some food crops
  • irrigating golf courses, sporting fields and community areas
  • dust suppression and road works.


What is class C recycled water not suitable for?

Class C recycled water is not suitable or recommended for

  • drinking, including livestock drinking
  • swimming, bathing, or washdown water
  • any residential use.


Do water restrictions apply to recycled water?

No, water restrictions do not apply to recycled water. Similarly, permanent water saving rules do not apply to recycled water.

However, recycled water is a valuable resource and should not be wasted.


How is Class C recycled water supplied to businesses?

For suitable businesses located within reasonable proximity to a treatment facility, Class C recycled water may be available via a dedicated recycled water scheme. These businesses have separate pipes, meters and plumbing for drinking water and recycled water.

For other businesses, it may be more practical to cart recycled water in approved tankers.


How is class C recycled water regulated?

The treatment and use of Class C recycled water is regulated by EPA Victoria.



More information


Learning centre

For general information on recycled water, including the different classes of recycled water and our infrastructure projects, refer to the learning centre page

  Learning centre: Recycled water general information 


Residential customers

For residential customers building in new estates including Armstrong Creek and Torquay North, please refer to the recycled water page in the residential customers section.

  Recycled water for residential customers


Sewer mining

Sewer mining is the practice of extracting wastewater from the sewerage network and treating it to produce recycled water.

  Sewer mining