The Aireys Inlet / Fairhaven water treatment plant is approaching the end of its operational life and we are considering two upgrade options.
We have completed a detailed design and cost estimate for replacing the treatment plant, while preliminary investigations into a pipeline to supply Aireys Inlet from Anglesea are also underway.
These preliminary investigations include environmental and cultural heritage studies, geotechnical surveys and service locations.
Want to learn more? Come along to our public information day this Saturday.
9 am — 12 noon
Saturday 1 March 2014
Aireys Inlet Community Centre
6 Great Ocean Road, Aireys Inlet
Replacing an old showerhead is one of the easiest and most effective ways to save water and money at home.
Our Colac customer service centre is hosting a free showerhead exchange on Thursday 6 March 2014. Bring in your old showerhead and we’ll swap it for a new, water efficient one — for free!
Did you know a water-efficient showerhead could cut up to $150 a year off your water bill? A 3-star rated showerhead uses at least 30% less water than an older style model.
Customers who swap a showerhead during the afternoon will go into the draw for a water conservation hamper valued at $100.
1 pm — 5 pm
Thursday 6 March 2014
Barwon Water customer service centre
33 Bromfield St, Colac
The Victorian Government has launched a new campaign encouraging households to make greater use of rainwater.
Right Water encourages households to make greater use of alternative water sources around the home and garden to help reduce the use of drinking water supplies for non-drinking purposes.
Households can visit a website and get tips on ways to capture rainwater from their roof. This can include installing a rainwater tank or using a downpipe diverter, soaker hose and garden mulch.
For more information, follow the link below.
West Barwon Reservoir will be closed between 7 am and 2 pm on Wednesday 12 February 2014.
Vehicles will not be able to enter the area but visitors can walk to the reservoir.
The closure will allow removal of a small number of trees for safety reasons.
The Living Victoria Fund is the Victorian Government's $50 million commitment to localised water innovation.
Round 2 applications are now open for projects that make smarter use of rainwater, stormwater and recycled water for non-drinking purposes.
Want to learn more? The Office of Living Victoria is holding a series of public information sessions. For more, follow the link below.
Our customer service centres and call centre will operate on a reduced schedule over the Christmas / new year period.
For water or sewerage related emergencies and faults (such as a burst main), we are always available though our 24-hour hotline: 1300 656 007.
We would like to wish all our customers a safe and happy festive season and all the best for the new year.
|Tuesday 24 December 2013 (Christmas Eve)||Open until 12.30 pm|
|Wednesday 25 December 2013 (Christmas Day)||Closed|
|Thurdsay 26 December 2013 (Boxing Day)||Closed|
|Friday 27 December 2013||Closed|
|Monday 30 December 2013||Open|
|Tuesday 31 December 2013 (New Year's Eve)||Open until 3 pm|
|Wednesday 1 January 2014 (New Year's Day)||Closed|
|Thursday 2 January 2014 onward||Open|
The Apollo Bay water storage project is expected to be completed in February 2014.
The new 250 million litre storage basin is progressing well, with construction of the embankments finished and a 55,000 m2 liner installed.
Reinstatement work has started and will continue over the Christmas break.
Commissioning (operational testing) of the two pumping stations has begun. The temporary pumping station has been removed and the area has been revegetated by Southern Otway Landcare Network.
The Apollo Bay Water Treatment Plant is also being upgraded. Its capacity is set to increase from 2.5 to 4 million litres a day.
Barwon Water’s plant nursery was today re-launched as Geelong Community Nursery under a new partnership with not-for-profit organisation Karingal and its social enterprise Kommercial.
Established more than 20 years ago, the nursery has produced more than a million indigenous trees, shrubs and grasses for revegetation, landscaping and restoration projects and played host to hundreds of school and community groups.
The partnership comes as part of Barwon Water’s organisational change program. Under the agreement, Karingal will continue to:
Two Barwon Water employees have transferred to Karingal to continue work at the nursery.
Kommercial — an Australian Disability Enterprise and an initiative of Karingal — will take over day-to-day operations at the nursery from 1 December 2013.
The West Barwon Reservoir began overflowing at the weekend following three months of above-average rainfall.
The reservoir, located near Forrest in the Otway Ranges National Park, is the region’s second-largest surface water storage after Wurdee Boluc Reservoir, which is also at capacity.
Water started flowing over the reservoir spillway on Sunday 24 November 2013 at rate of about 450 million litres a day.
The reservoir overflowed for the first time in a decade in July, last year, and spilled several times between July and October 2012.
It is unusual to see the dam spilling in late spring. The last time it overflowed in November was 2001.
August rainfall in the West Barwon catchment was 71% above average, while in September and October it was approximately 28% above average.
Due to road resurfacing works, there is currently no access to the reservoir via Forrest-Apollo Bay Road. Works are expected to be complete by the weekend.
There is limited pedestrian access downsteam of the spillway via Kannglang Road, Forrest.
Barwon Water has been experiencing issues with its customer billing system.
We are working to resolve these issues as quickly as possible and appreciate your patience.
Affected customers will receive a letter with their bill in the coming weeks detailing new payment dates. Your payment and credit histories will not be affected.
Due to delays, some customers may receive two bills in quick succession.
Barwon Water sincerely apologises for any inconvenience.
Should you have any questions regarding your bill or payment options, please contact us.