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Latest news blog


Prices reduced over the next 5 years

Barwon Water will be reducing prices over the next 5 years following the approval of our 2013–2018 Water Plan by the Essential Services Commission (ESC), the independent industry regulator.

The ESC today approved a decrease of 7.6% over the life of the plan, equating to an average decrease of 1.6% a year (excluding CPI).

Once inflation of 2.5% is factored in for the coming financial year, prices will rise by 0.9%. CPI is indexed and applied annually.

For a typical residential customer using 153 kilolitres of water a year, this means an increase of 17 cents a week, or $8.91 over the financial year. Bills vary depending on usage.

The new charges for residential customers are:

  • Water volume: $2.2332 per kilolitre (1,000 litres)
  • Water service: $42.44 per quarter (three months)
  • Sewerage service: $136.91 per quarter.

Full details of all new charges will be available before 1 July.

Barwon Water is conscious of cost-of-living pressures on the community. We are committed to providing relief from the price rises of the past five years that were necessary to deliver water security to the Geelong region. With that objective achieved, we have switched our focus to minimising customer prices and continuing the efficient delivery of quality services.

  Media release: Prices reduced (issued Tuesday 18 June 2013)

  Fees and charges: residential customers

  Fees and charges: business customers

  Essential Services Commission: Water Price Review 2013–2018


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Rainfall boosts water storages

Steady rainfall over the past few days has helped top up storages across our service region.

The West Barwon Reservoir is Geelong's main source of water. The storage gained 1.8 billion litres following solid rainfall in the Otways yesterday.

About 87 mm of rainfall was recorded at West Barwon Reservoir, while the Bureau of Meteorology weather station at nearby Mt Sabine registered more than 128 mm.

Colac's water supply has been boosted too, with the city's storages rising from 40% at the start of the week to over 64% today.

West Gellibrand Reservoir — Colac's main supply — recorded 108 mm of rain and gained 668 million litres in the past two days.

Perhaps even more importantly, the recent rainfall last has saturated the ground, priming the catchments to maximize run-off from future rain.

If the Otways continue to receive good falls, we expect to see a strong recovery in Colac's storages. We will be reviewing Stage 2 water restrictions currently in place in Colac as storages improve.

You can check your local water storage levels here.


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Armstrong Creek sewerage connection

Barwon Water will connect key Armstrong Creek sewerage infrastructure next week.

It's a major project: connecting the sewer network in the new development to the 1.65 metre diameter sewer main that links Geelong to the Black Rock treatment facility in Connewarre.

Four pumps will run around-the-clock, diverting sewage through a temporary bypass pipeline around the connection point. Flows of up to 800 litres per second are expected.

Works are being carried out on Harvey Avenue, north of Warralily Boulevard.

We expect some odour at the site while works are underway.


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Open day: Apollo Bay water supply upgrade

We are opening our construction site so residents can learn more about our investment in the long-term water security of Apollo Bay, Marengo and Skenes Creek.

Panoramic image of basin site under construction. Earthmoving equipment features in the foreground. Green hills and farmland can be seen in the distance.

A new water storage basin in Apollo Bay will spell the end of summer water restrictions in Apollo Bay, Marengo and Skenes Creek.

The new 250 million litre water storage will meet forecast growth and will complement the existing 125 million litre basin in Marengo.

Want to find out more? Come along to our open day this weekend. Learn about the new basin, pumping stations and pipelines. Meet the project team, and get an update on project progress.

Please wear flat-soled, closed-toe shoes.

When:

11 am — 3 pm

Sunday 26 May 2013

Where:

Basin construction site

120 Barham River Road (before Conns Lane), Apollo Bay

  Google map

This project is being delivered by the Barwon Water Allliance.

 


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Colac Water Reclamation Plant open day

Our Colac Water Reclamation Plant is opening its doors to the public.

Located on Lake Colac, the plant treats up to 9 million litres of sewage daily, producing valuable Class C recycled water.

The Colac Water Reclamation Plant treats up to 9 million litres of domestic and industrial wastewater daily.

Join us for a guided tour of the facility, enjoy a barbecue lunch and have a coffee on us.

Please wear flat-soled, closed-toe shoes.

When:

11 am — 2 pm

Sunday 26 May 2013

Where:

Colac Water Reclamation Plant

Treatment Plant Road (Flaxmill Road), Colac

 Google map


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Stage 4 restrictions to be lifted in Apollo Bay

 

Stage 4 water restrictions will be lifted in the coastal townships of Apollo Bay, Marengo and Skenes Creek from Sunday 12 May 2013. The Permanent Water Saving Plan will then apply.

  Permanent Water Saving Plan

 

Recent rains have replenished the storage basin at Marengo, which now holds 70% of capacity. Local storages had dipped below 50% in March, but have been recovering steadily since. With the tourist season and Easter influx of holidaymakers over, demand is also expected to drop.

  Apollo Bay water storages

 

New basin update

Work is progressing well on the new 250-million litre storage basin in Apollo Bay, to complement the existing 125-million litre Marengo storage.

Excavation works are underway, steel framework has been erected for the transfer pumping station and brickwork has begun.

The new storage is expected to be operational in mid-2014 and will meet forecast growth until 2055.

  Apollo bay new water storage

 


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Stage 2 water restrictions for Colac

Stage 2 water restrictions will be introduced in Colac and surrounding towns on Sunday 12 May 2013 due to below-average rainfall and declining storage levels.

Colac's storages currently sit at 35.5%, compared to 52% at the same time last year.

The Colac region recorded its lowest ever rainfall for the first three months of this year, with the Bureau of Meteorology forecasting little relief in sight.

Restrictions will ensure the district has sufficient water until the reservoirs recover. Fortunately, this is possible with a single significant downpour.

We will continue to monitor storages, forecast and demand trends daily. Restrictions will remain in place until further notice.

  Colac water storages

 

Summary of Stage 2 water restrictions

Under Stage 2 restrictions:

  • watering lawns is banned, but exemptions can be granted for newly-laid turf
  • watering systems are permitted only between 6 am — 8 am and 6 pm — 8 pm on alternate days
  • cars may be washed with a high-pressure hose or a bucket (but not a hand-held hose).

  Stage 2 water restrictions (residential) Colac and district

 


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Northern Water Plant officially opened

Barwon Water's first Class A recycled water plant was officially opened this morning.

The facility treats trade waste from the adjacent Shell refinery and sewage from Geelong's northern suburbs. The state-of-the-art plant produces Class A recycled water using an advanced ultrafiltration and reverse-osmosis treatment process. It will reduce Geelong's drinking water demand by around 2 billion litres a year, equivalent to 5% of demand, or the water used by 10,000 homes.

Image shows Peter Walsh (Victorian Minister for Water) and  Amanda Rishworth (Australian Parliamentary Secretary for Sustainability and Urban Water) opening the curtains to reveal a plaque to officially open the Northern Water Plant.

Victorian Minister for Water Peter Walsh and Australian Parliamentary Secretary for Sustainability and Urban Water Amanda Rishworth officially unveil a plaque to officially open the Northern Water Plant.

With the first investigations beginning in 2003, the Northern Water plant has been 10 years in the making. Victorian Minister for Water Peter Walsh and Australian Parliamentary Secretary for Sustainability and Urban Water Amanda Rishworth officially opened the facility at a ceremony today.

A leading example of public and private sector collaboration, the $94 million project was jointly funded by Shell, Barwon Water and the federal and state governments.

  Northern Water Plant

  More photos on Facebook

  Watch the video on YouTube


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Colac Water Treatment Plant open day

Our Colac Water Treatment Plant is opening its doors to the public.

Located on Lake Colac, the plant treats up to 9 million litres of domestic and industrial sewage daily, producing Class C recycled water.

Aerial image of Colac. Lake Colac is dominant in the background. A large water storage basin can be seen in the lower left of the image.

The Colac Water Reclamation Plant treats up to 9 million litres of wastewater a day.

Join us for a guided tour of the facility, enjoy a barbecue lunch and have a coffee on us.

Please wear flat-soled, closed-toe shoes.

When:

11 am — 2 pm

Sunday 26 May 2013

Where:

Colac Water Reclamation Plant

Treatment Plant Road, Colac


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System upgrade

Due to a system upgrade, some sections of this website will be unavailable beginning close-of-business this evening (5.00 pm, Tuesday 24 April) until approximately 9 am, Monday 29 April.

The following sections will be unavailable:

  • View your bill online. This tool allows registered customers to view and download their Barwon Water bills in PDF format.

  • Property enquiry application. This tool is for solicitors and conveyancers handling property transfers. The tool allows users to request information statements, special meter readings and drainage plans.

  • Property search tool. This tool is mainly for plumbers, builders and engineering consultants. It allows registered users to request ProFIS and drainage plans, book in water tappings, obtain consent numbers, and check the status of developments.

We expect all features to be working as normal by 9 am, Monday 29 April, and apologise in advance for any inconvenience.

 

Customer call centre

Our customer call centre will be closed from 9 am to 12 noon, Monday 29 April as our system upgrade is completed.

Our call centre will also be closed for the ANZAC Day public holiday (Thursday 25 April).

For emergencies and faults, such as a burst water main, please call 1300 656 007. This service is available 24 hours a day, 7 days a week.


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