Barwon Water is not susceptible to the Heartbleed Open SSL security vulnerability.
Your customer information has not been compromised and no action is required by you.
Heartbleed is the nickname for a very serious vulnerability in OpenSSL, disclosed last week.
OpenSSL is a set of open-source tools used by many websites to handle secure communication online.
Heartbleed allowed hackers to read sensitive information from vulnerable servers and possibly steal things like passwords, cookies and encryption keys.
No. Our servers were not running a vulnerable version of OpenSSL. No patch was required.
No. But if you use the same passwords on multiple websites, it’s a good idea to have unique passwords.
SmartForms are interactive PDF forms used on this website to collect customer data. We use SmartForms for direct debit applications, updating customer details, registration of concessions and more.
Our SmartForms are hosted externally. We have confirmed with our provider that SmartForms are not vulnerable to Heartbleed.
The internet has a wealth of information on Heartbleed.
A good, easy-to-understand overview is provided on technology blog Lifehacker.
A number of online tools offer to sites’ vulnerability to Heartbleed. A good one is the Heartbleed Test, offered by Italian programmer Filippo Valsorda.
We would like to wish our community and customers a safe and happy Easter.
Please note: our customer service centres and call centre will be closed Good Friday through Easter Monday, inclusive.
For emergencies and faults — such as a burst water main — please call our 24×7 emergency hotline on 1300 656 007.
Barwon Water is investigating options to upgrade the water supply system to Aireys Inlet and Fairhaven as the water treatment plant reaches the end of its operational life.
The two options are being considered are:
In this 3-minute video Paul Northey (Executive manager Infrastructure Systems) provides an overview of the project and the options under consideration.
This project is being delivered by the Barwon Water Alliance.
This week’s wet weather has slowed progress on the Newtown feeder main upgrade project.
To date, 215 metres of the 990-metre new pipe section have been laid.
Today (11 April 2014) our contractors are laying a temporary asphalt seal over the pipe trench. This will create a better surface for after-hours and weekend traffic.
Work will continue next week west of Queens Park Bridge, adjacent the golf course.
For more detail, please refer to the project page.
Work has begun on a relatively small but visible infrastructure project: an upgrade to the Newtown feeder main.
We are upgrading the 70-year-old water main to improve the reliability of water supply to residents in Newtown and Highton.
The $1.8 million project involves laying a one-kilometre long new section of pipeline along Queens Park Road, between the Queens Park Public Golf Course and St Joseph’s College.
Work begun this week on a 250-metre section west of Queens Park Bridge (Highton side), adjacent the golf course.
One lane of traffic will be closed while construction crews are on site and traffic management procedures are in place. We apologise for any inconvenience caused.
For more detail, please refer to the project page.
An odour was released from the biosolids plant at Black Rock on Thursday afternoon.
A shutdown of a plant process triggered the automatic emergency release.
The odour was not harmful and dissipated within a few hours.
The incident will be investigated by the plant operator.
Officially opened in January 2013, the thermal drying plant produces small biosolids pellets suitable for use as fertiliser.
The facility was built by Plenary Group and is operated by Water Infrastructure Group as a public-private partnership.
Starting tomorrow, sewer pipes dating back almost 100 years will be cleaned and structurally lined as part of a major project along Mercer Street in central Geelong.
Interflow, a Barwon Water contractor, will begin work on Wednesday 19 March 2014 on Keera Street between Kooyong Road and York Street, before progressing south along Mercer Street as far as Moorabool Street. The project is expected to be completed in June 2014.
The work restores the structural integrity of the pipes. It involves pressure cleaning and installing a structural liner. The pipes will also be inspected through closed circuit television for quality control.
The pipes, some up to one metre in diameter, were part of the city’s original ovoid sewer constructed in the early 1900s.
Traffic management will be in place during the work, which will require some lane closures.
Some of our water supplies are open for recreational fishing, including our largest surface water storage — the Wurdee Boluc Reservoir.
Fishing is allowed along a well marked section of the Wurdee Boluc reservoir, accessible from the car park on Cape Otway Road.
While we are happy to allow fishing from the bank, we ask recreational anglers to respect the facility, stay within the designated area, and take rubbish home or use the bins provided.
Wurdee Boluc Reservoir is a crucial part of greater Geelong’s drinking water system. Maintaining a safe and high quality supply is our number-one priority.
The Aireys Inlet / Fairhaven water treatment plant is approaching the end of its operational life and we are considering two upgrade options.
We have completed a detailed design and cost estimate for replacing the treatment plant, while preliminary investigations into a pipeline to supply Aireys Inlet from Anglesea are also underway.
These preliminary investigations include environmental and cultural heritage studies, geotechnical surveys and service locations.
Want to learn more? Come along to our public information day this Saturday.
9 am — 12 noon
Saturday 1 March 2014
Aireys Inlet Community Centre
6 Great Ocean Road, Aireys Inlet
Replacing an old showerhead is one of the easiest and most effective ways to save water and money at home.
Our Colac customer service centre is hosting a free showerhead exchange on Thursday 6 March 2014. Bring in your old showerhead and we’ll swap it for a new, water efficient one — for free!
Did you know a water-efficient showerhead could cut up to $150 a year off your water bill? A 3-star rated showerhead uses at least 30% less water than an older style model.
Customers who swap a showerhead during the afternoon will go into the draw for a water conservation hamper valued at $100.
1 pm — 5 pm
Thursday 6 March 2014
Barwon Water customer service centre
33 Bromfield St, Colac