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Moving house?

This page contains specific information for customers who are moving into or out of a property.

The information applies to both owners and tenants (renters).

 

Buying or selling: information for property owners

When you buy or sell a property connected to Barwon Water's supply network, you need to notify us in writing at least two days prior to settlement.

This is usually arranged by your solicitor/conveyancer.

We will arrange to take a reading of your water meter upon settlement. This ensures you are only billed for water used while you occupy a property. (Note: meters can only be read Monday—Friday)

Please ensure that we have your correct mailing address.

 

Notes for solicitors and conveyancers

Please submit a notice of acquisition (for the purchaser) or disposition (for the vendor).

You can request a property information statement, special meter reading or drainage plan using our Property Enquiry Application

  Property Enquiry Application 

 

 

Renting: information for tenants

If you rent a home with its own water meter, you are usually responsible for paying the water usage charges (the owner pays the fixed water and sewerage service charges).

When you move in/out of a rental property, please notify us at least two days prior to your move.

We will arrange to take a reading of the water meter on the day you move. This ensures you are only billed for water used while you occupy a property. (Note: meters can only be read Monday—Friday).

 

Residential life tenancies

Life tenancies are special arrangement where a tenant pays all water charges.

Life tenancies must be greater than five years, and must be agreed to by both owner and tenant.

If you have a residential life tenancy , you can now register online using the interactive PDF "SmartForm", below.

This form may be completed by either the owner or tenant.

  SmartForm: Authorisation for residential tenant/occupier to pay all charges

 

Please contact us if you need help accessing or completing this form.


Page last updated Tuesday 2 August 2011

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