Residential customers » Your bill » Payment options

Payment options

We provide many convenient ways for you to pay your bill.

 

Direct Debit

Pay your bill by automatic debits from your nominated bank account. You can choose to pay:

  • in full on the due date
  • in fixed weekly, fortnightly or monthly instalments.

 

Things to know

  • You will still receive your bill from us.
  • Your bank account is normally debited on the due date or the next working day.
  • It is your responsibility to have sufficient funds in your bank account when funds are drawn.
  • To set up, change or cancel a Direct Debit arrangement, you must contact us in writing.

 

More information

 Direct Debit application form (PDF 125 KB)

 Direct Debit request service agreement (PDF 89 KB)

 

 


 

BPAY

Pay your bill via your bank's internet or phone banking service.

 

BPAY biller code: 585224

BPAY reference number: located on your bill

 


 

Centrepay

If you receive a Centrelink payment you can pay your bill by regular, automatic instalments. Contact us to register.

 

More information

 Centrelink website: Centrepay

 


 

Mail

You can pay your bill by cheque through the mail.

 

Cheque payable to: Barwon Water

Mailing address: PO Box 14206 Melbourne City MC, VIC 8001

  • Please include your payment slip.
  • Please do not use staples.

 


  

POSTbillpay

Pay your bill with Australia Post POSTbillpay.

You can pay:

  • online using your credit card
  • over the phone 13 18 16 with your credit card details
  • in person at a post office by cash, cheque, EFTPOS or credit card

 

POSTbillpay biller code: 0803

POSTbillpay reference number: located on your bill

 

Things to know

  • Your POSTbillpay reference number is located on your bill.
  • POSTbillpay online only accepts Visa and Mastercard credit/debit cards (American Express, Diners Club, Bankcard etc. are not accepted).
  • POSTbillpay is provided through Australia Post's secure website, external to Barwon Water's site. 

 

Pay now

 Pay now using POSTbillpay online

 


 

In person

Pay by cash, cheque, EFTPOS or credit card at any of our customer service centres:

  • 61–67 Ryrie Street, Geelong
  • 40–44 Lonsdale Street, South Geelong
  • 33 Bromfield Street, Colac
  • 90–94 Polwarth Street, Lorne

For office location maps, refer to the contact us page

 

At the post office

You can pay in person at any Australia Post office.  

 Australia Post post office locator