Residential customers » Your bill » Update your details

Update your details

We like to keep your account details correct and up to date.

If you change your name, account or contact details, please let us know as soon as you can.

You can also arrange for someone else to make changes to your account on your behalf.

 

Update your details online

To update your details, please the interactive PDF SmartForm, below.

Some updates (such as a change of name) may require additional documentation.

  SmartForm: Change of customer details

 

Access to your account

You can register someone else to have access to your account details (e.g. through a Power of Attorney) and act on your behalf.

To register, please complete the interactive PDF SmartForm, below.

  SmartForm: Privacy registration